Policies
Booking and Payment
- Reservations must be made via our official website.
- Full payment is required at the time of booking.
- A confirmation email will be sent upon the successful processing of your booking and payment.
- For bookings related to events or video productions that require a sound system, please contact us directly via email.
- Cancellations must be made at least 48 hours in advance to receive studio credit. There are no refunds for unused hours or no-shows.
Cancellation and Rescheduling
- Cancellations or rescheduling requests made less than 48 hours prior to the appointment will not be eligible for store credit or rescheduling.
- Store credits or rescheduling must be utilized within 12 weeks from the original booking date.
General Studio Rules
- Outdoor footwear is not permitted inside the studio. Shoe covers are available, or guests may bring their own indoor shoes.
- Please maintain a reasonable volume for music and noise. Excessive noise leading to complaints from neighbors may incur a minimum fine of $100.
- The consumption of alcoholic beverages and drugs is strictly prohibited within the studio premises. Violations will result in fines ranging from $500 to $1,000 per incident. Individuals under the influence will be denied entry.
- Smoking, vaping, and the use of open flames, dry ice, sparklers, or smoke machines are not allowed. A $500 fine will apply for each violation.
- Studio staff will inspect the studio room 10 minutes before the end of your booking to ensure everything is returned to its original state. A cleaning fee of $100 will be charged if the studio is left untidy. Damage to furniture or studio equipment will incur fees ranging from $100 to $10,000 depending on the extent of the damage.
- The studio is to be used solely for lawful purposes such as photography and video shoots. Any activities that are illegal, infringe on intellectual property rights, or promote discrimination, harassment, or violence are strictly forbidden
- Guests are responsible for their personal belongings. The studio is not liable for items left in common areas or studio rooms. Items found after your departure will be kept in the lost and found for 21 days.